FAQs

Why do bigger ring sizes cost more?
It's important to note that when it comes to bigger ring sizes, there will be a difference in pricing. The reason behind this is the additional materials (in this case silver) and time required to craft these larger rings.

The rings displayed in the banner on the home page are all smaller sizes with the exception of the Rugged design.

Why are your rings made in Estonia?

The Wonderful people at CloudFactory are able to produce our designs using a high-tech 3D printing method not available anywhere else. This eliminates many of the traditional manufacturing steps required and cost’s less to produce. Plus this frees us to keep designing.

With direct to metal 3D printing, there is no compromise between high-end design and sustainability while keeping an 80% smaller carbon footprint compared to traditional methods.

REFUND POLICY

Returns
Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@mathiesonchristianjewelry and send your item to:

Legal name: Mathieson Christian Jewelry

Cloud Factory OÜ

Pärnu mnt 139e/13

Kesklinna linnaosa, Tallinn

11317 Harju maakond

ESTONIA

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.